New Live call recording with pause & resume

The phone system your team actually enjoys using

Kovtel puts a full business phone in your browser. Make and take calls, record conversations, forward calls to anyone and see every call in one place. No desk phones, no installs.

  • Works in any modern browser
  • Set up in minutes
  • No hardware
  • Runs in any browser
  • HD voice over WebRTC
  • Live call recording
  • Smart call forwarding
  • Encrypted credentials
  • Real-time call analytics
  • Works with your Twilio account
  • Separate team workspaces
Everything in one place

All the cloud calling tools your team needs

Kovtel is a cloud phone system that replaces desk phones, scattered spreadsheets and missed-call guesswork with one simple workspace. New to cloud calling? Read our guide.

Browser dialer

Call any number straight from Chrome, Edge, Firefox or Safari. Pick your caller ID, dial and talk, with mute, redial and keypad tones built in.

Call recording

Record with one tap, pause for sensitive details, then resume. Or record every outbound call automatically. Recordings are saved as MP3.

Smart call forwarding

Route incoming calls on any of your numbers to a mobile, office line or teammate, and choose which forwarded calls get recorded.

Complete call logs

Every inbound and outbound call is logged with status, duration and cost. Filter, sort and play recordings right from the log.

Live dashboard

See calls, answer rates and talk time at a glance, plus your live account balance and usage for the month.

Multiple numbers

Run local numbers for each region, team or campaign from one account, and set a default caller ID for everyone.

Dialer

Your office phone, now a browser tab

No apps to install and no hardware to buy. Open Kovtel, choose which number to call from, and you're on the line in seconds.

  • Choose your caller ID: call from the right local number every time.
  • Keyboard friendly: type a number, press Enter to call and Esc to hang up.
  • One-tap redial: call back the last number instantly.
Recent callsToday
+1 212 555 0198Outbound 路 4:12Answered
+44 20 7946 0958Inbound 路 forwarded 路 2:05Answered
+1 646 555 0110Outbound 路 0:00No answer
+61 2 5550 1234Outbound 路 7:48Answered
Recording

Record the calls that matter, your way

Start recording mid-call, pause while a customer reads out card details, then pick up where you left off. Both sides are captured clearly.

  • Start, pause, resume, stop: full control during the call.
  • Auto-record every outbound call with a single setting.
  • Play or download MP3s from the call log.
Call with +1 212 555 0198Outbound 路 Sales line MP3 stored
1:48 / 4:12
Insights

Know exactly how your phones are performing

Track call volume, answer rates and talk time across every number. Spot busy hours and missed opportunities before they cost you.

  • Daily, weekly and monthly call trends.
  • Live balance and usage so there are no billing surprises.
  • Per-call cost on every log entry.
1,284
Calls this week
87%
Answer rate
41h
Talk time
Get started

Live in three simple steps

No telecom contracts, no technicians, no waiting weeks for a line.

1

Connect your Twilio account

Add your Twilio credentials and Kovtel sets up browser calling for you automatically.

2

Add your numbers

Import your phone numbers, name them by team or region and pick a default caller ID.

3

Start calling

Open the dialer and make your first call. Set up forwarding and recording whenever you're ready.

Use cases

Made for teams that live on the phone

Make more calls, close more deals

Reps dial straight from the browser with a local caller ID that prospects are more likely to pick up. Redial in one tap and review recorded calls for coaching.

Local presence

Call from a number your prospect recognises.

Call coaching

Replay recordings to train new reps faster.

Never miss a customer call

Forward support lines to whoever is on duty, keep a full history of every call and record conversations to resolve disputes quickly.

Forwarding

Send calls to any phone, anywhere.

Call history

Every call logged with status and duration.

One platform, many clients

Each workspace has its own numbers, settings, call logs and recordings, fully separated, so agencies and multi-brand businesses stay organised.

Separate workspaces

Data never mixes between accounts.

Per-client numbers

Dedicated numbers for every brand.

Security

Secure by design

Your calls, recordings and credentials are protected at every step.

Encrypted at rest

Account tokens and API secrets are encrypted in the database.

Signed webhooks

Every call event is verified by signature before it is accepted.

Workspace isolation

Numbers, logs and recordings are scoped to their own workspace.

Short-lived tokens

Browser calling uses access tokens that expire automatically.

Ready to give your team a better phone?

Get Kovtel running today and make your first call in minutes.

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